About our company

Kawaii Therapy® (operated and owned by Kawaii Therapy Pte. Ltd., trademark no. 40202023590Y) was founded to bring kawaii crafts straight to your doorstep. We take pride in sourcing the cutest plushies, clothing and accessories from around the globe that are guaranteed to bring a smile to your loved ones. We are committed to providing you with a special kawaii shopping experience like no other!

Our Values

Customer satisfaction is at the core of what we do – we use dedicated delivery carriers for faster shipping times and provide live customer support to all our valued customers. All purchases made through our store are also covered by our 60 day delivery guarantee.

Loyalty Programs

To reward our loyal returning customers, we have launched our Kawaii Therapy membership discount cards! These cards are now available for free with any eligible in-store purchase. Be sure to get yours here while stocks last!

Our Mission

Our mission is simply to spread happiness around the world with cute gifts and toys. We source for the best gifts with the cutest designs to provide you with a special experience. We are a family owned business specialising in Kawaii products and we source our products from all around the world. We take pride in providing exceptional customer service and have more than 10,000+ happy customers from around the globe!

Contact Us

We’d love to hear from you! If you have any questions about your order or need further assistance from us, feel free to contact us using the contact us page above. To learn more about us, check out our blog post or our reviews page. Alternatively, you may provide feedback to us at hello@kawaiitherapy.com. Happy shopping!

Our full Terms & Conditions are available here.